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Smoky Mountain Rewards

Start Earning
Points Today

Earn points for each dollar spent on eligible stays and redeem them for special rewards like free nights and hotel discounts when you join the Smoky Mountain Rewards program! 

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How to Redeem

  • Contact the participating attraction(s) and inform them that you will be using your Resort Perks when making your reservation. Reservations may not be necessary for some participating attractions.
  • Purchase additional tickets from your chosen participating attraction when making reservations with them.
  • Present printout received at check-in from The Resort and the matching photo ID to attraction box office to redeem your perk.

Terms & Conditions

  • One exclusive special offer from each vendor per reservation.
  • Copy of check-in folio and photo I.D. required to claim special offers.
  • Special Offers can be used any day after check-in at The Resort, up to and including the departure date, subject to the regular operating hours and attraction availability. Certain restrictions may apply.
  • Advanced reservations required; notify the vendor of Resort Perks and give them the hotel confirmation number of the reservation. Reservations are to be made directly through participating attractions; the attraction has the right to require a credit card deposit.
  • If additional admissions for other guest party members are required, they must be purchased directly from the said attraction. Tickets purchased from other vendors voids complimentary access through The Resort Perks.
  • Attraction reservations must be canceled 24 hours before the scheduled event. Cancellation is to be done directly through participating attractions. Attraction retains the right to charge for no-shows and late cancellations at their discretion.
  • Attractions are subject to weather, maintenance, and availability and are not guaranteed.
  • Exclusive special offers through Resort Perk Program may only be used once in 30 days.
  • Exclusive special offers have no cash value.
  • Attractions Subject to Change without notice.
Smoky Mountain Rewards

Loyalty Has Its Rewards

The Smoky Mountain Rewards program is a completely free program of rewards and privileges that offer you points whenever you stay at participating hotels! Accumulate points, enjoy exclusive discounts, special offers, and other unique perks.

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Points Breakdown

Bronze Status – First Stay

  • 100 Points Per $1 Spent
  • Automatic Room Upgrades (Preferred Views and Location)

Silver Status – Five Nights

  • 100 Points Per $1 Spent
  • Automatic Room Upgrades (Preferred Views and Location)
  • Late Check-Out (11 AM, As Available)

Gold Status – 10 Nights

  • 120 Points Per $1 Spent
  • Premium Check In Gift
  • $10 Activities Voucher Per Stay
  • Gold Concierge
  • Automatic Room Upgrades (One Tier Upgrade)
  • Late Check Out (Noon, As Available)
  • Early Check-In (2 PM, As Available)

Diamond Status – 15 Nights

  • 140 Points Per $1 Spent
  • Premium Check In Gift
  • $25 Activities Voucher Per Stay
  • Diamond Priority Concierge
  • Automatic Room Upgrades (One Tier Upgrade)
  • Late Check-Out (1 PM, As Available)
  • Early Check-In (Noon, As Available)